Guest security

"Amici Grand Hotel" complex provides its guests with an exceptionally high class of services, therefore maintaining cleanness and order are the major duties of our personnel and administrative staff. Our concern for security and comfortable stay allows bringing the quality to the highest level.

• video surveillance

  All the surrounding territory of "Amici Grand Hotel" complex has 24-hour video surveillance. However, we don’t have the possibility to monitor real-time events, therefore, we are storing all the records in the archive.

• intelligent access system

  Every room, elevator and floor-by-floor territory of out complex is equipped with modern intellectual access control and management system.

• security

  Additionally, besides video surveillance, "Amici Grand Hotel" complex provides security check by a Security staff member, which controls security within the territory of the hotel complex and monitors the condition of security systems in the building.

• infrastructure

  "Amici Grand Hotel" complex has its reserve communications; therefore, our guests shall not worry about the possible blackout or water supply outage.

• safe box

  Every room of the hotel complex has a personal safe box.

• water cleaning

  Acquisition of quality drinking water at the hotel complex is carried out using a 3-step cleansing and filtration system. Moreover, every room has bottled water.

• hypoallergenic linen

  Bed linen and bedroom accessories in every room of the hotel complex are hypo allergic and have a relevant certificate.

• smoke free zone

  We care about the environment as well as the health of our guests. For that reason, all the rooms and public areas of the hotel and restaurant are completely smoke free.

• german ionizers

  Every floor of "Amici Grand Hotel" complex is equipped with German ionizers that clean the air from dust, tobacco smoke and prevent allergic reactions.

• laundry room

  "Amici Grand Hotel" complex has a European standard laundry, therefore, our guests should not worry about the quality of clean linen.

• restaurant

  The kitchen of "Amici Grand Hotel" complex’s restaurant is equipped with modern and effective appliances, allowing it to strictly follow the cooking technologies and sanitary norms. The restaurant is supplied with exceptionally fresh and refrigerated products, mainly from Kuban’ producers.

• qualified personnel

  All the employees of "Amici Grand Hotel" complex received special training course, in accordance with the servicing standards. All of them have medical certificates and pass various training courses on a monthly basis.

• professional cleaning

  "Amici Grand Hotel" complex uses a strictly professional approach to cleaning. Cleaning substances and detergents that are used to clean the rooms and premises are supplied by the leading European manufacturer, thus, avoiding any possible allergic reactions.

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